Privacy Policy

This privacy policy sets out how the DHL Stadium uses and protects any information that you give the DHL Stadium when you use this website, knowingly or inadvertently. This privacy policy forms part of the DHL Stadium terms of use of the website on a separate page and must be read therewith.

The DHL Stadium is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The DHL Stadium may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

What we collect

We may collect the following information from you:

  • name and surname;
  • contact information including e-mail address;
  • demographic information such as postcode, preferences and interests; and
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and thus provide you with a better service. We may also use it:

  • for internal record keeping;
  • to improve our products and services;
  • to periodically send you news updates, promotional email about new products, special offers or other information which we think you may find interesting, using the e-mail address that you have provided;
  • to contact you from time to time for market research purposes. In this instance we would contact you either by e-mail, phone, fax or mail; and/or
  • to customise the website to better reflect your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have established suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website by tailoring it to our customers’ needs. We only use this information for statistical analyses, where after the data is removed from our system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website contains links to other websites that may be of interest to you. Once you have used these links to leave our site, you should note that we do not exercise any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. As such sites are not governed by this privacy statement, you should exercise caution and read through their privacy statements.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding about you is incorrect or incomplete, please e-mail us as soon as possible at We will promptly correct any information found to be incorrect.

If you do not agree that any information we are holding about you may not be used for the purposes indicated in this policy, including contact details for marketing information and research purposes, please email us as soon as possible at We will promptly comply with your request.